Process
No surprises. Weekly demos. Production by the date on the proposal.
We've structured every engagement to remove the worst-case agency experience: vague scopes, missed deadlines and a black-box build you can't extend afterward.
Week 1
Discovery sprint
We map your current workflow end-to-end, define success metrics and build an ROI model. Output: a written analysis you keep regardless of whether we work together.
What you get
- →Workflow audit (current state, pain points, hand-offs)
- →Success metrics definition (what 'good' looks like)
- →ROI model (conservative, base, optimistic scenarios)
- →Fixed-fee proposal for the build phase
Week 2
Design
We design the agent's architecture, eval strategy and integration plan. Locked scope and timeline before any production code.
What you get
- →Agent architecture diagram
- →Tool / integration list with specific APIs
- →Eval suite plan: what we measure, against what data
- →Risk register (what could go wrong, mitigations)
Weeks 3-6
Build
Incremental shipping. Every Friday you see a working demo. Every Monday we adjust based on what you learned.
What you get
- →Code in your GitHub org from Day 1
- →Weekly Loom demos + written progress notes
- →Eval dashboard tracking quality over time
- →Integration tests against real production-shaped data
Week 7
Eval & rollout
We measure against the success metrics defined in Week 1. Tune. Roll out behind a feature flag. Decide together when to widen the funnel.
What you get
- →Eval report against success metrics
- →Production deploy with monitoring + alerts
- →Runbook for your team
- →Optional ongoing operations retainer
Anti-process
Things we won't do.
Most of what makes us trustworthy is what we say no to. Here's the explicit list.
✕ Sell you something that doesn't ship
If a workflow isn't ready for an agent, we'll tell you. A Notion playbook is sometimes the right answer.
✕ Hide behind 'AI complexity'
Every architecture decision is explained in plain language. You'll know what we built and why.
✕ Lock you into us
Code lives in your GitHub. Vendors are off-the-shelf. You can take any agent in-house with one week of hand-off.
✕ Skip evals
Every agent we ship has an eval suite tracking quality over time. No 'it worked when we demoed it' surprises.
✕ Take the engagement before we know it'll work
If discovery surfaces something that makes the project bad-fit, we say so and refund. We'd rather lose the project than ship something that doesn't.
✕ Pretend AI is the answer to every question
Sometimes the right move is a better-designed form, an automated email, or a Zapier flow. We'll point you there if so.
Have a workflow that should be an agent?
Book a 20-minute call. We'll tell you what's feasible, what's not and what we'd build.