Insights
Notes from building in production.
What we've learned shipping AI agents into operating businesses. Mostly the engineering, occasionally the strategy.
April 21, 2026
9 min read
Why most AI agents fail in production, and what we do about it
The model isn't usually the problem. The agent system around it almost always is. Here's the failure taxonomy we keep meeting in the wild, with the engineering moves that prevent each one.
ProductionEngineeringReliability
April 7, 2026
7 min read
An evals-first approach to shipping AI agents
The single highest-leverage decision in building a production agent isn't choosing a model. It's deciding what 'good' looks like, and measuring it from day one.
EvalsMethodology
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